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Web Help Desk, Sitel's New Standard


The news as of the first coffee this morning, and the music is as classic as classic rock gets -- The Rolling Stones' Sticky Fingers, pure solid 24-karat rolled gold: ArrivedOK, a product described as a "personal flight arrival tracker and arrival...
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Most Useful Web Applications for 2008


As we bid adieu to 2008, let’s looks at some useful web applications that really made an impact. All these apps are available online for free and require no...
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Social Media Marketing Takes Three Dimensional Thi


Social media marketing is a good old fashioned off shoot of offline networking. However, we often forget those skills and tricks in our online social media strategies. Your goal should be to create remarkable, extraordinary, and memorable...
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Amazon and Pownce Shut Down APIs


Amazon has announced that they will no longer be supporting the Alexa Web Search API. This web service has been in operation since December 2005 and offered developers access to Alexa's underlying search engine. Note, this search API is different...
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Implications of Self-, Outsourced- and OEM-Hosting


The last couple of month I've been talking to many software vendors in China and Singapore and the topic of SaaS hosting is a recurring pain point highlighted by those I...
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How to Choose Your Carrot - ReachForce Book Club


  This week we’re reading and talking about Connect Direct’s whitepaper – How to Choose Your Carrot: Effective Lead Generation Offers for High-Technology...
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